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Tenants Faq
Once you create your 2Apply profile, you will have the ability to add your application to multiple properties that suit your needs and preferences. You can create your 2Apply profile here;
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Private inspections may not always be available.
New Tenant Process
Legislation requires that bond and two weeks rent are paid prior to collecting keys for the property. Assistance is available for eligible tenants with Housing SA
Or easyBondpay
Complete Real Estate do not personally hold your bond but manage your bond using the online system provided by Consumer and Business Services (CBS) called Residential Bonds Online (RBO).
Once our agency has lodged your bond with CBS, you will receive an email from RBO with instructions to activate your account. By activating your bond account at the start of your tenancy, this will ensure a smoother process for your bond refund when vacating your tenancy.
The payment of two weeks of rent is receipted directly to the property rent once received, it is not held and refunded at the ended of the tenancy like a bond payment. A receipt for this payment will be emailed with your updated paid to date. The lease agreement will advise when the next rent payment is due to avoid falling behind.
You will receive the ingoing inspection report when collecting keys for the property.
As the new tenant of the property, you have an opportunity to add any other notes before handing back to be filed. If copy is not returned, the original copy will be used to refer to when vacating property.
Our Clients have Complete Confidence
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